Privacy Policy

Contact Information: We may collect your name, email address, phone number, company name, and any information you voluntarily provide through contact forms, email, or other communication channels.

Usage & Analytics Data: We may collect information such as pages visited, browser type, device information, operating system, referral sources, and general website interaction data through analytics tools and cookies.

Account Information: If you create an account on our platforms, we may collect usernames, login credentials, account preferences, subscription details, and service settings.

Business Data: For users of our software platforms and services, we may store and process information uploaded, submitted, or generated through the platform as necessary to provide our services.

We use collected information to respond to inquiries, provide and maintain our services, improve user experience, send service notifications, enhance security, comply with legal obligations, and develop new products and features.

We do not sell personal information to third parties.

We implement reasonable technical and organizational safeguards including encrypted connections (TLS/HTTPS), secure hosting infrastructure, role-based access controls, monitoring, and backup systems to protect your information.

While we strive to maintain strong security practices, no method of transmission or storage can be guaranteed to be completely secure.

We may use trusted third-party providers for cloud hosting, analytics, email delivery, SMS delivery, payment processing, monitoring, logging, and customer support.

These providers may process information on our behalf under their own privacy and security policies.

Subject to applicable laws, you may request access to your personal information, correction of inaccurate information, deletion of personal information, restriction of processing, or opt out of non-essential communications.

Requests may be submitted using the contact information provided below.

We retain information only for as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

We use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website usage, and improve overall performance.

You can control or disable cookies through your browser settings, though certain features of the website may not function correctly.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to remove it.

Some of our service providers may store or process information outside Nepal. Where such transfers occur, we take reasonable measures to ensure appropriate protection of personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Updated versions will be posted on this page with a revised "Last Updated" date.

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Snow Fox Lab Pvt. Ltd.
contact@snowfoxlab.com.np
https://snowfoxlab.com.np

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Nepal.